Terms
Cancellations & Refunds
If the organiser cancels the class:
You are entitled to a full refund.
If you can't attend the class:
You’re welcome to send someone in your place.
OR
- A transfer can be requested 7 days before the class starts. Free of charge.
No changes will be allowed after these times.
Terms & Conditions
Baking Class Terms & Conditions
- Full payment for bookings is required in advance of attending a baking class.
- Gift vouchers are also regarded as payment. To book a class with a prepaid gift certificate you can book online using your voucher number for payment.
- Baking class purchases and vouchers are non-refundable and not redeemable for bakery goods.
- Re-scheduling is not permitted within (7) days of booked classes. Bookings may be transferred to another participant if you are unable to attend the class within this period. To make a participant transfer request please call us on 9666 5777 or make a participant transfer request via email to info@bourkestreetbakery.com.au
- Bourke Street Bakery reserves the right to cancel or reschedule classes if required. For classes cancelled due to low attendance, sickness or any other matter, all students will be notified within 24 hours of class commencement time with the option to reschedule to another date of choice or a full refund.
- A minimum of 6 participants is required to run a scheduled class. In the event that minimum numbers are not reached, Bourke Street Bakery reserves the right to either reschedule your booking or request to transfer your booking into another scheduled class. In the event that the class is cancelled the participants will be notified as soon as possible and no later than 24 hours before the scheduled class date.
- Minimum age is 16 when accompanied by an adult, otherwise classes are 18+, payment is required for both participants.
- It is required to wear closed strong non-slip shoes, as the class will take place in the commercial kitchen. NO open shoes allowed in bakery at any time. Please note, Bourke Street Bakery reserves the right to refused entry if participant does not have the right footwear, as we do not provide any boots at the premises.
- The class will be held in our manufacturing facility without heating, as the air conditioning is set to suit the production environment. Participants are advised to wear warm clothing.
- Please remove all jewelry and acrylics removed as the class will involve substantial hands-on work.